As a service to the community, the Arts Council provides ticketing services for local non-profit organizations and businesses. Your patrons can purchase tickets online, in person at the JACC, or by calling (907) 586-2787. The fee structure for use of our ticketing service is detailed below. If you would like to sell your tickets through our platform, please fill out the form located at the bottom of the page.
Ticketing Service Fee Structure
Base Setup Fee:
- $25 per event (required for all events)
Additional Event Costs:
- One-time / single performance event: +$10
- Multiple performance event (series): +$25
- Basic seating chart (general seating sections): +$25
Complex seating charts - varied fee:
- Simple reserved seating: $50–$150
- Moderate: $150–$300
- Complex (tables, multiple price tiers, holds): $300–$750
(Examples: Reserved tables, cabaret-style layouts, stage with reserved seating, venues requiring more than one map, customized maps, multi-sectioned venues, special configurations).
Additional Ticketing and Admin Fees:
- $3 ticketing fee per ticket (may be passed on to patrons or absorbed by the organization)
- 4% admin fee (subtracted from ticket revenue)
Summary of Fees
You pay:
- Applicable set up fees + 4% admin fee
Patrons pay:
- 4% processing fee on credit card transactions
- $3 ticketing fee per ticket
Payout information
- Final payout will be issued approximately 3-4 weeks after your event.
- Payments are made via check, mailed to the address provided.
- Your payout will include total ticket revenue less the applicable setup fees and 4% admin fee.
Benefits of using this service
- Locally managed and supported by the JAHC team
- Tickets available online, over the phone, and in person at the JACC Box Office
- Custom links for your website, Facebook, newsletters, and more
- Full sales reporting: patron lists, daily/weekly sales, and custom reports on request
- Complimentary tickets included at no extra charge
- Donations accepted with no service fee
- Ability to email patrons for event updates and future promotions
- One-stop ticket hub for Juneau audiences
Questions about the JAHC Ticketing Service? Please reach out to our Ticketing Team: email rachelle@jahc.org or tickets@jahc.org, or call (907) 586-2787.
